Rural areas top online payment of electricity bills in Kerala

by Kerala | 09-11-2021 | 367 views

Seethathodu: Data shows customers from rural regions of Kerala opting for KSEB's online mode of electricity bill payments are on the rise. Interestingly, customers from rural region availing this option of online payment are higher than those availing it from urban areas, suggests the data.

At present the customer base of KSEB is 1.35 crore. There are 774 section offices through which the board collects money. Among those, more than 50 percent of customers in 304 section offices are relying online modes of payment.

KSEB ranks sections on a monthly basis based on the amount of money transactions coming under it. According to that, for a long time Peermade electric section in Idukki district is consistently topping with highest number of online transactions. October data shows among the 6,467 customers, 5642 are paying through online mode. That means around 87 per cent rely on online mode. The second position is held by Nelliampathy electric section under Palakkad district, where 77 per cent of individuals opt online.

Notably, KSEB initiated many measures to promote online mode of payment among the users. There are 18 methods through which online payment can be done. As more people are availing online options, the rush at counters in section offices have come down drastically. KSEB has also reduced the number of cashiers.

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